Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-lozano-texas.primarycareaid.com (hereafter referred to as “In-home Aide for Elderly Lozano Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information in compliance with various global privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users who:

  • Use our applications and services as authorized users
  • Visit and navigate our websites linked to this policy
  • Engage with us through communications like newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details associated with your user account, such as usernames and passwords.
  • Payment Information: Credit card numbers, billing addresses, and payment history used for transactions.
  • Financial Information: Banking details and financial records required for financial services.
  • Purchase Information: Items bought, order history, and preferences related to our products/services.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Geolocation information provided by your browser or device settings.
  • Feedback: Comments, reviews, and responses you share with our team.
  • Social Media Information: Publicly available data from social media platforms when you interact with us on these sites.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through direct input by users, tracking technologies (like cookies), and third-party providers who assist in our operations.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: Ensure basic functionalities of the website, such as account login.
  • Preferences: Remember user preferences and settings to personalize content.
  • Analytics: Collect aggregated data about website usage to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal requirements and industry standards. Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Employing secure data storage and transmission methods
  • Utilizing encryption for sensitive data
  • Engaging reputable third-party processors who adhere to strict privacy and security standards

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such information by mistake, please contact us immediately using the details provided below.

Your Rights (Depending on Your Location)

The privacy laws applicable to us grant you certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your data under specific conditions.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.

To exercise any of these rights or if you have questions about your privacy, please contact our Data Privacy Team at:

  • Email: [email protected]
  • Mail: In-home Aide for Elderly Lozano Texas, Data Privacy Team, [Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or general data-related questions, please reach out to us through:

  • Email: [email protected]
  • Mail: In-home Aide for Elderly Lozano Texas, Customer Support, [Address]